Support & Resources

Our downhole tools are designed for simplicity of maintenance and are provided with clear product guides, videos and training to support your own field operation and redress. However, when expert maintenance is required, we are at your side with experienced specialists available to service, test and requalify tools at either our facilities or your own.

136 Capabilities DTI 1

First-Run Field Support and Product Training

Our expert advisors can provide guidance on best practice toolstring configurations, pre-job planning and testing, running procedures, risk management and troubleshooting.

We offer product training at DTI or your own facilities, as well as providing ‘first-run’ wellsite support.

  • DTI’s tool training is a customisable programme which can include:
  • OEM instructor led training, servicing and equipment requalification
  • Thru-tubing technical support and on-going job planning assistance via phone, video call or in person
  • Intervention operations training
  • Tool testing
  • Quality Management System and documentation for CT tool servicing
  • Competency certification
  • Tool package selection to fulfil geographic market requirements
  • Tool workshop
  • Provision of all servicing and testing equipment in a mobile workshop
  • Provision of all servicing and testing equipment for a fixed workshop facility
  • Equipment lists for CT Tool service setup and support in setting up.
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Product Guides

To request a product guide, please visit the relevant product page and select the product you are interested in or contact us

Client and
Partner Portal

The client and partner portal is an on-line database for customers to access order related information such as material certificates, test certificates and technical manuals.

With over 10,000 products designed for every type of well, and a team of in-house design and engineering talent, we can deliver the solutions you need.

We're committed to your success and will support you through tool supply, advice, training and first deployment so get in touch today to discover more.
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